We promise to:
- Return phone calls as soon as we are available.
- Respond to your emails within one working day.
- Only ever charge what we have agreed and quoted for the services provided.
- Talk in plain, simple English - avoiding jargon.
Enjoy the peace of mind of a guaranteed service – Please call us on 01708 860 999 Or email Scott Webster at ScottW@Wrightsure.com
How we will work together to achieve success
To be effective, we believe that professional relationships need to be based on mutual trust, mutual support, mutual respect and mutual integrity.
As a result we only work with clients who share our belief in the importance of these four factors. In practice, that means that we make a commitment to each other.
Our commitment to you
We will always do everything in our power to:
- Keep you fully informed about the work that you’ve asked us to do for you, and complete every task on or ahead of time – so that you never have to chase us.
- Operate on the principle that a problem isn’t solved until you are 100% delighted.
- Reply to every telephone message or email as soon as we are available.
- Maintain the high standards of integrity, honesty, openness, professionalism and confidentiality that you rightly expect from us.
- Do what we say we are going to do, when we say we are going to do it.
Your commitment to us
You will always do everything in your power to:
- Maintain the high standards of integrity, honesty and openness that we rightly expect from each other.
- Tell us immediately if we do anything that you are in any way unhappy with.
- Provide us with all the information and answers we need to carry out our work – within the mutually agreed timescales.
Enjoy the peace of mind of a guaranteed service – Please call us on 01708 860 999 Or email Scott Webster at ScottW@Wrightsure.com